Finishing Touch Clinic - Privacy Policy

At Finishing Touch Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Information: First name, last name, title, and date of birth.
• Contact Information: Email address, telephone number, postal address.
• Medical Information: Relevant medical conditions or allergies necessary for treatment.
• Transactional Information: Details about your appointments and services.
• Marketing Preferences: Your preferences in receiving marketing from us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide treatments and services: We collect your medical information to deliver safe and effective treatments.
• To manage appointments: We use your contact details to send appointment reminders and manage bookings.
• Marketing Communications: If you have given your consent, we may send you promotional emails or offers. You can opt out at any time.

3. Data Security

We take appropriate measures to protect your personal data from unauthorised access or disclosure. We use secure systems for electronic data and locked storage for paper records.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data with:

• Healthcare providers (if necessary, with your consent).
• Service providers (e.g., booking platforms, payment processors) who assist in our operations.

5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal requirements. Once no longer required, your data will be securely deleted.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate data.
• Withdraw your consent at any time (where consent is the legal basis for processing).
• Object to receiving marketing communications.

7. Contact Us

For any questions regarding this policy, please contact us at:

Finishing Touch Clinic
Email: info@finishingtouchclinic.co.uk
Phone: 01207 580880
Address: 57 Medomsley Road, Consett, Co Durham DH8 5HQ