These Terms of Service ("Terms") govern your use of the services provided by Finishing Touch Clinic, including appointments, treatments, consultations, and access to our website. By using our services, you agree to comply with these Terms.
1. Appointments and Bookings
- Booking Process: All appointments must be booked in advance either online, by phone, or in person. When booking an appointment, you agree to provide accurate and current information.
- Cancellation Policy: Cancellations must be made at least 24 hours before your appointment. Failure to do so may result in a cancellation fee.
- No Shows: If you do not attend your scheduled appointment without prior notice, you may be charged for the missed session.
2. Payments
- Pricing: All prices for treatments and services are listed on our website or provided during consultations. Prices are subject to change without notice, but we will notify you of any changes before confirming your booking.
- Payment Methods: Payments for services are accepted by cash, debit/credit card, or online payment systems. Full payment is required upon completion of your treatment unless otherwise stated.
- Refunds: Refunds for services rendered will not be provided unless agreed upon under exceptional circumstances. Refunds for pre-paid services will follow the clinic’s refund policy, which can be requested during your consultation.
3. Client Responsibilities
- Health Information: Clients must disclose all relevant medical information, including current conditions, allergies, and medications, before undergoing any treatment. Failure to provide this information could affect the outcome of your treatment, and Finishing Touch Clinic will not be liable for any issues arising from undisclosed information.
- Post-Treatment Care: Clients are responsible for following all post-treatment instructions provided by the clinic. Any complications or undesired outcomes resulting from failure to follow these instructions are the client's responsibility.
4. Treatment Results
- No Guarantee of Results: While we strive to achieve the best possible outcomes, individual results from treatments may vary. We do not guarantee specific results from any of our services.
- Consultations: All treatments will be preceded by a consultation to assess suitability. The final decision regarding whether a treatment is suitable will be made by our qualified professionals.
5. Termination of Service
- Finishing Touch Clinic reserves the right to refuse or terminate service to any client at any time. This may occur if the client fails to comply with these Terms, is abusive to staff, or fails to disclose necessary health information.
6. Website Usage
- Content Ownership: All content on our website, including text, images, and videos, is the intellectual property of Finishing Touch Clinic. You may not reproduce, distribute, or exploit any of this content without our express written consent.
- Prohibited Conduct: You agree not to misuse our website for illegal purposes, distribute malware, or engage in any activity that would disrupt the functioning of the site.
7. Liability
- Finishing Touch Clinic and its employees will not be held responsible for any loss or damages arising from the use of our services or website.
- We are not liable for any indirect, special, or consequential damages, including loss of revenue or data, resulting from the use or inability to use our services.
8. Changes to Terms
- We may modify these Terms from time to time without prior notice. Any changes will be effective immediately upon posting to our website. Continued use of our services after any modifications will constitute acceptance of the updated Terms.
9. Governing Law
- These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Finishing Touch Clinic
Email: info@finishingtouchclinic.co.uk
Phone: 01207 580880
Address: 57 Medomsley Road, Consett, Co Durham DH8 5HQ
